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Topic Title: Authentication failure in camera ip
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Created On: 5/20/2016 4:32 PM
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 5/20/2016 4:32 PM
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tonyvaz

Posts: 57
Joined: 5/11/2010

I am using a camera ip Hikvision DS-2CD2420FD-I and can normally access the browser and also the VLC

When I add in Wirecast, asks login and password as in the other 2 cases, but not authentic at all.

Using the latest version of Wirecast and updated firmware ip camera
 5/20/2016 5:07 PM
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CraigS

Posts: 54277
Joined: 4/4/2007

We don't test specific IP cameras so I'm not sure what makes this different.
Can you test directly into your computer avoiding routers?
Exactly what happens when you try to authenticate? Error messages?
Did this work in an earlier version of Wirecast with the exact same setup?
Again always describe as if you wanted someone to do the exact same steps on the exact same system otherwise there may be wrong assumptions.

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CraigS
Telestream Desktop Forum Moderator
 5/20/2016 5:24 PM
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tonyvaz

Posts: 57
Joined: 5/11/2010

you could me spend an IP Cameras list already tested and priced under $ 300.00
I did not find on the site and already buy one that does this error?
 5/20/2016 5:39 PM
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CraigS

Posts: 54277
Joined: 4/4/2007

ONVIF compliant IP cameras work best.
Since your IP camera is ONVIF compliant it should work.
Users do post to the forum when they have working combinations too.

If you post the details I requested we may be able to investigate.

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CraigS
Telestream Desktop Forum Moderator

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