iTunes Updated to Version 9
As most of you are aware, Apple has updated iTunes to version 9 and at the same time updated Quicktime to verison 7.6.4. As Wirecast needs Quicktime to work, don't be suprised that apple update might be asking you to update iTunes and/or Quicktime by default.

Wirecast & Quicktime
If you did the update and then started Wirecast - you will not find wirecast will crash and no matter what you try will get the program back to life, in the event log you will see:

Faulting application name: Wirecast.exe, version: 3.5.2.1, time stamp: 0x49f09830
Faulting module name: quicktime.dll, version: 3.5.2.1, time stamp: 0x49f0982a
Exception code: 0xc0000005

Solution
If you have not updated the programs yet - then your safe and you can ignore the update for now to quicktime/itunes. If you have installed it though, you need to Uninstall Quicktime & iTunes - remember that itunes if you run it on V9 will have converted your Library - so be aware of that (export / import maybe). Re-install 7.6.2 of quicktime and your good to go again.

Hope this warning helps and hope TeleStream can fix this quicky...

We've confirmed the issue and working on a fix.

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CraigS
Telestream Desktop Forum Moderator